The course Operations in the IML program provides an overview of the fields of operations and business processes management from an integrated supply- and demand-driven perspective. It aims at insights into operations management problems, and elaborates on quantitative solutions thereto. As a consequence of integrated quality processes in today’s business elements Supply Chain Management issues receive special attention.

In order to experience the course contents first-hand in a renowned company, LBS organized an excursion to the ground handling division at Vienna International Airport (VIE). The IML 2013 students had the unique opportunity to look behind the scenes of an international airport.

In 2013 Vienna International Airport, being the biggest airport in Austria, counted some 22 million passengers, of which 6.8 million were transfer passengers, and 256.194 tons of cargo. In recent years the airport has positioned itself as a strong player between Central and Eastern European countries by serving as hub for Austrian Airlines and Air Berlin/Niki. The deregulated ground handling business, which is carried out predominantly by the airport itself (98% of market share), offered highly valuable practical insights for Operations students into business processes in logistics. Furthermore, they learned which planning activities are involved in order to provide excellent services. Both are prerequisites for their customers to have short aircraft turnaround-times and very low Minimum Connecting Time (MCT) for transfer passengers.

During the airport excursion, the IML 2013 cohort got a significant grasp of applying state-of-the-art instruments to manage operational problems. Moreover such indispensable study visits showcase potential career paths at leading industry partners, and bring together promising graduate-level students with top employers.

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Congratulations to the Class of 2019

On June 28 we were pleased to welcome numerous families and friends to the Lauder Business School campus for a graduation celebration. In his welcome address our Executive Director Alexander Zirkler congratulated the graduates and introduced our Guest of Honor, the US Ambassador to Austria – his Excellency Trevor D. Traina.

Fireplace Talk with the CEO of Austrian Airlines

On June 19 we were delighted to host the CEO of Austrian Airlines, Dr. Alexis von Hoensbroech, in the Lauder Business School ball room. He delivered an inspiring fireplace talk about his career path, the aviation industry in general, and the Austrian Airlines company structure and strategy.

Cooperation Agreement with the City of Vienna

Lauder Business School signed a cooperation agreement with the City of Vienna together with 22 other Universities and Universities of Applied Sciences located in Vienna. On May 14, 2019, Mayor Michael Ludwig signed a cooperation agreement with the Viennese higher education institutions in the City Hall, together with rectors, directors and board members of 23 universities, colleges and universities of applied sciences.

Researching Innovation in Austria

Christian Reiner, senior researcher at LBS, has co-authored the “Austrian Research and Technology Report 2019”. This annual report has been published by three Austrian ministries and written by external experts from applied research institutes and universities. Given the importance of the report for the wider public, it is an honour to contribute to this official publication.