The course Operations in the IML program provides an overview of the fields of operations and business processes management from an integrated supply- and demand-driven perspective. It aims at insights into operations management problems, and elaborates on quantitative solutions thereto. As a consequence of integrated quality processes in today’s business elements Supply Chain Management issues receive special attention.

In order to experience the course contents first-hand in a renowned company, LBS organized an excursion to the ground handling division at Vienna International Airport (VIE). The IML 2013 students had the unique opportunity to look behind the scenes of an international airport.

In 2013 Vienna International Airport, being the biggest airport in Austria, counted some 22 million passengers, of which 6.8 million were transfer passengers, and 256.194 tons of cargo. In recent years the airport has positioned itself as a strong player between Central and Eastern European countries by serving as hub for Austrian Airlines and Air Berlin/Niki. The deregulated ground handling business, which is carried out predominantly by the airport itself (98% of market share), offered highly valuable practical insights for Operations students into business processes in logistics. Furthermore, they learned which planning activities are involved in order to provide excellent services. Both are prerequisites for their customers to have short aircraft turnaround-times and very low Minimum Connecting Time (MCT) for transfer passengers.

During the airport excursion, the IML 2013 cohort got a significant grasp of applying state-of-the-art instruments to manage operational problems. Moreover such indispensable study visits showcase potential career paths at leading industry partners, and bring together promising graduate-level students with top employers.

Address: Hofzeile 18-20, 1190 Vienna
Email: [email protected]
Admissions: [email protected]
Phone:+43 1 369 1818
Academic Coordination
Monday through Thursday:
9.00 - 15.00

Resident Permit Services:
Monday, Tuesday, Thursday:
9.30 - 17.00
9.30 – 13.30
About Admission

Cooperation Agreement with the City of Vienna

Lauder Business School signed a cooperation agreement with the City of Vienna together with 22 other Universities and Universities of Applied Sciences located in Vienna. On May 14, 2019, Mayor Michael Ludwig signed a cooperation agreement with the Viennese higher education institutions in the City Hall, together with rectors, directors and board members of 23 universities, colleges and universities of applied sciences.

Exclusive Personal Branding Workshop for Executives

In 2019, the future of branding is personal. Personal stories, not facts and figures, resonate with people.   We are pleased to announce that an exclusive corporate workshop on the topic of “Personal Branding for Executives” will take place June 6,...

Peek into our IOT Futuretrail Master’s Course

From a distance the digital and analog blue planet looks the same – but for present and future business leaders it is crucial to know the difference in order to understand their digital transformation.That´s where the Internet of Things (IOT) Futuretrail Course conducted by our lecturer Mag. Robert Kotal kicks in, using a complete new teaching approach W-A-V-E.

Vienna once again voted the Best City to Live and Study

Vienna, located in the vibrant heart of central Europe, where classic culture, music and art meet a modern, diverse and multicultural lifestyle of the 21st century, was once again pronounced the best city to live in worldwide.According to the Annual Mercer...