Quality Management

Lauder Business School aims to provide superior quality in all its processes and services. Our quality management is built upon the following guiding principles:

1. Recognizing academic excellence and quality management as the basis of success
2. Providing and further developing applied and demand-oriented education and research
3. Building networks with local and international stakeholders
4. Enabling student-centered learning and work
5. Supporting co-creation of learning environments and –content
6. Understanding diversity as the determinant characteristic
7. Valuing cultural diversity and internationality as a chance
8. Appreciating, fostering, and demanding a global mindset, commitment, creativity, fairness, trust and sustainability 

We have developed and implemented a quality management system which reflects the specific requirements of a boutique business school and is based on the main principles of systematic and continuous improvement of all activities, and thus orientates on the concept of total quality management.
It is organized along the core processes Education (Studying and Learning); Internationalization and Mobility; and Research, supported by the processes infrastructure, information, human resources and library. The management processes embed the core and support processes in a system which plans and controls the study and research portfolio, co-operations and resources.

 LBS’s quality management system is designed in accordance with national legal requirements and European standards. It is regularly reviewed and adapted to the strategic objectives of the organization and requirements of our stakeholders.

The Agency for Quality Assurance and Accreditation Austria has certified the LBS’s quality management system until 2023 after an extensive audit in the year 2016.

Please click on the The Final Report or Certification Decision to download the statements.

 

Lauder_Business_School_Jahresbericht_2015_16

Lauder_Business_School_Jahresbericht_2014_15

Lauder_Business_School_Jahresbericht_2013_14

Lauder_Business_School_Jahresbericht_2012_13

Lauder_Business_School_Jahresbericht_2011_12

 

Please click on Organisation Chart to view the organigram of LBS.



Address: Hofzeile 18-20, 1190 Vienna
Email: [email protected]
Admissions: [email protected]
Phone:+43 1 369 1818
TERMTIME OFFICE HOURS
Academic Coordination
Monday through Thursday:
9.00 - 15.00

Resident Permit Services:
Monday, Tuesday, Thursday:
9.30 - 17.00
Friday:
9.30 – 13.30
About Admission
LATEST NEWS

Congratulations to the Class of 2019

On June 28 we were pleased to welcome numerous families and friends to the Lauder Business School campus for a graduation celebration. In his welcome address our Executive Director Alexander Zirkler congratulated the graduates and introduced our Guest of Honor, the US Ambassador to Austria – his Excellency Trevor D. Traina.

Fireplace Talk with the CEO of Austrian Airlines

On June 19 we were delighted to host the CEO of Austrian Airlines, Dr. Alexis von Hoensbroech, in the Lauder Business School ball room. He delivered an inspiring fireplace talk about his career path, the aviation industry in general, and the Austrian Airlines company structure and strategy.

Cooperation Agreement with the City of Vienna

Lauder Business School signed a cooperation agreement with the City of Vienna together with 22 other Universities and Universities of Applied Sciences located in Vienna. On May 14, 2019, Mayor Michael Ludwig signed a cooperation agreement with the Viennese higher education institutions in the City Hall, together with rectors, directors and board members of 23 universities, colleges and universities of applied sciences.

Researching Innovation in Austria

Christian Reiner, senior researcher at LBS, has co-authored the “Austrian Research and Technology Report 2019”. This annual report has been published by three Austrian ministries and written by external experts from applied research institutes and universities. Given the importance of the report for the wider public, it is an honour to contribute to this official publication.

QUICK LINKS